New monetary knowledge from Roy Morgan’s Single Supply has revealed the banks residence mortgage prospects are most happy with.

Bendigo Financial institution topped the most recent banking buyer satisfaction rankings amongst residence mortgage prospects in early 2022, with a rating of 91.2%, up 1.3 proportion factors from its ranking of 89.9% in March the earlier 12 months.

Rounding out the highest 5 have been ING (89.6%), Macquarie (86.4%), Suncorp (86.2%), and Bankwest (84.6%). Of those, the banks that noticed the most important enhancements have been Macquarie, up 7.8 proportion factors on a 12 months in the past, and Suncorp, which was up 3.2 proportion factors.

The report additionally discovered that total residence mortgage buyer satisfaction amongst Australia’s prime 12 banks throughout this era was 78.6%. This represented a 1% lower from a 12 months in the past, however was nonetheless up considerably from 74.8% in February 2020 – the month earlier than Australia went right into a nationwide lockdown at first of the pandemic.

“The excessive residence mortgage buyer satisfaction in the course of the previous two years, and the worst public well being disaster in over a century, illustrates the significance of the response by banks to help debtors who confronted a sudden lack of earnings because of the restrictions imposed all through the nation,” mentioned Michele Levine, Roy Morgan CEO. “The monetary help supplied by authorities, together with the ‘mortgage holidays’ supplied to debtors dealing with monetary stress by banks and monetary corporations, has helped preserve the Australian financial system performing strongly and supported the housing market throughout this important interval.”